// KLUETEK MISSION CONTROL · 850 COLLEGE ST SYS ● NOMINAL UPLINK ● 99.97% LAT 8s · RES 99% · SAT 96% —
// SECTION 01 · MISSION CONTROL

Live IT operations, monitored for you.

Splunk standup, firewall configuration, patch management, and a dashboard your own IT staff log into to watch the fleet and roll out updates. The board stays green.

Sign in to your console → See pricing
DISPLAY-01 / TELEMETRY
Satisfactionacross renewals
96%
Response timeavg, business hours
8s
First-contact res.last 90 days
99%
// COMMS: VOICE: (416) 827-1965 EMAIL: helpdesk@kluetek.com EXISTING: support.kluetek.com

// WHAT'S ON THE BOARD

FOUR CAPABILITIES · ALL ACTIVE
/// CAP-01 running

SIEM & Log Pipeline

Splunk Cloud or Enterprise. We design ingestion, build dashboards for the alerts that matter to your business, and write the detection rules so noise stays noise.

capability spec →
/// CAP-02 running

Firewall & Edge Policy

Fortinet, Palo Alto, Sophos, or pfSense — configuration, change control, weekly rule audit, and a written runbook so your team can see exactly what's allowed and why.

capability spec →
/// CAP-03 running

Patch Management

Windows, macOS, Linux, network gear. Staged rollouts, rollback windows, change-approval workflow. Your IT staff approve from the dashboard; we handle the rest.

capability spec →
/// CAP-04 client-access

Client Dashboard

A console for your in-house IT team: live status of every monitored endpoint, open tickets, recent patches, pending approvals, firewall events. Sign in below.

open console →

// TIER · MONTHLY RETAINER

PER-ENDPOINT · PER-TENANT · CANCEL ANY 60 DAYS
TIER-A Watch
$12/ endpoint / month
  • ● SIEM ingestion + 12 alert dashboards
  • ● Firewall config + weekly audit
  • ● Patch reporting (read-only dashboard)
  • ● Email + dashboard alerts
  • ○ Patch rollout (manual via your IT)
Start with Watch →
TIER-B Hold
$22/ endpoint / month
  • ● Everything in Watch, plus:
  • ● Patch rollout via dashboard (your team approves)
  • ● Firewall change-control workflow
  • ● Quarterly tabletop incident drill
  • ● 24×7 paging on critical alerts
Start with Hold → most operators land here
TIER-C Pull
$38/ endpoint / month
  • ● Everything in Hold, plus:
  • ● Active incident response (DFIR) on retainer
  • ● Compliance reporting (SOC 2, PIPEDA, HIPAA)
  • ● Quarterly architecture review
  • ● On-site visit each quarter
Talk to us →
// SECTION 03 · FOR YOUR IT TEAM

The console your in-house IT lives in.

Mission Control isn't just our view — it's your team's too. Every monitored endpoint, open ticket, pending patch, and firewall event is visible to the people inside your company who own the day-to-day. Approvals stay on your side; we just do the work behind the scenes.

Sign in to your console →

Console access is gated by your client account. New here? Talk to your account engineer to get added.

console.kluetek.com demo · static
endpoints monitored147 / 147
open tickets3
patches pending approval11
firewall events (24h)4 · all benign
last on-call page14 days ago

// STATION SPEC

CALLSIGN · LOCATION · STATUS
callsignKLUETEK / 416-827-1965
station850 College St, Toronto, ON
channelhelpdesk@kluetek.com
portalsupport.kluetek.com
window08:00–20:00 ET (after-hours on-call)
commissioned2005
board status● ALL GREEN